Privacy Policy
CrowdBox (“us”, “our”, or “we”) is committed to protecting your privacy. This Website and Privacy Policy describes how we collect and process personal data through our general website www.crowdbox.com.au and other websites that may be used from time to time, as well as our general sales and marketing activities.
We adhere to the National Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.
We offer opportunities for you to share your data with us through various means, and we receive information from third parties to identify business leads. We also collect certain information automatically when you visit our website.
Information You Provide: We collect the information you provide to us. This information typically includes your name, contact information, title, company name, and other information specifically requested or that you volunteer through such mechanisms, for instance when you apply for a position with our company. If you contact us for customer support or other inquiries through our customer support website, we will collect your contact information to contact you and help resolve your request.
Information from Third Parties: We may receive information from third party vendors and business partners or event planners to identify business leads, which typically includes a lead’s name, contact information, title, company name, and other relevant information that might be useful so that we can contact potential business partners, keep our information current, and develop a business relationship with prospective customers.
Information from our Website: When you visit our website, we and our service providers acting on our behalf automatically collect certain data using tracking technologies like cookies, and similar technologies.
CrowdBox does not knowingly solicit or collect, and you should not provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs or other sensitive or special categories of data.
The purposes for which we collect and use your personal data may vary depending on the type of relationship you have with us, such as if you are one of our employees, customers, or a website user.
Customers: We send marketing communications to administrators/decision makers of our current customers to keep them informed of our products and offerings. If you are the designated contact for our commercial relationship, then we will use your contact information to maintain this relationship.
Prospective customers: Information from prospect customers is used to respond to their requests for information, products or services, and for marketing activities. We also use standard third-party service marketing and customer success service providers to manage this information and keep it up to date. We augment this data with notes from our sales and customer success teams related to the interest in and/or use of our products and services.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
Website and social media users: We collect personal data from visitors and users of our website and social media pages using cookies and similar technologies. We use these technologies to analyze trends, administer our websites and products and services, track users’ and visitors’ movements around our website and products and services, and gather demographic information about our website visitor base as a whole.
We may also use your information for the following purposes: to complete audits, security requirements, and trouble-shooting; investigate and prevent fraud, unauthorized access or use of our website or services, breaches of terms and policies, and other wrongful behavior; to enforce our agreements; and as required by applicable law.
By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
Security of your personal information
CrowdBox is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Changes to Privacy Policy
Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.